DUE IN 16 HOURS
INSTRUCTIONS ATTACHED
Week 3: Case Study – The CEO of Starbucks and the Practice of Ethical Leadership
Read the Case Study # 1  https://www.scu.edu/leadership-ethics/resources/the-ceo-of-starbucks-and-the-practice-of-ethical-leadership/ (Links to an external site.)  and answer the following questions. List the question followed by the answer in paragraph format.  Please explain your answers completely, providing details relying on class reading materials.  Your response for each question should be detailed and a minimum of 100 words per question.  (Helpful Note: Remember the  “who, what, when, why, where, and how” in writing your answers to the questions.)
Have fun with this assignment – you are the expert!!
1. Creating Community:  Did Johnson use Starbucks’ shared values as the cornerstone of his decision making after the arrests? Please explain.  Did his decision to close all Starbucks stores for unconscious bias training and to create a new “Third Space Policy” align with Starbucks’ mission and goals?  Did his handling of the incident promote positive relationships between employees and customers? Did it encourage a sense of connectedness and shared values?
2. Encouraging Ethical Conduct:  Did Johnson openly acknowledge that his decision was based in ethics and morality?  Did his apology and actions promote awareness of an ethical issue? Did it create a positive or negative difference in the communities Starbucks serves? Did it make a positive or negative difference for Starbucks employees and customers?
3. Showing Discipline in One’s Role:  Does Johnson explicitly accept responsibility for the incident and provide direction for a course correction? Does he identify ways to collaborate with others when necessary?  Does he show he understands what his role is in fixing this problem? 
4. Clarifying Culture:  Did Johnson clarify his values and the company’s values in his apology and with his subsequent actions?  Did Johnson’s apology and follow-up actions uphold Starbucks’ mission and core values? Did he identify gaps between stated and actual values?  Did Johnson’s apology help Starbucks employees figure out if their personal values align with the company’s?
5. Designing Ethical Systems:  Did Johnson’s actions have impact beyond Starbucks?  Did they sent a precedent for other companies to follow? Did his apology create a conversation about unconscious bias in the workplace? How do his apology and the subsequent follow-up actions compare to other companies and CEOs that have faced similar problems?
 
** APA format is not required due to this being a partially opinion based response, but academic collegiate level writing is expected. ***
Rubric
Case Study (1)

Case Study (1)

Criteria

Ratings

Pts

This criterion is linked to a learning outcomeUnderstanding of Concepts and Terms
Responses show the student’s understanding of concepts and terms

10 Pts
Exemplary
Masterful demonstration of understanding of concepts and terms

8 Pts
Accomplished
Skillful demonstration of understanding of concepts and terms

6 Pts
Beginning
Minimal demonstration of understanding of concepts and terms

0 Pts
Not Evident
No demonstration of understanding of concepts and terms

10 pts

This criterion is linked to a learning outcomeUtilizing Chapter Concepts & Readings to Analyze Case
Presented accurate & relevant information, appeared knowledgeable about the case studies assigned and the topic discussed, offered strategies for dealing with the problems identified in the case studies

10 Pts
Exemplary
Masterful application of chapter concepts and readings to analyze case

8 Pts
Accomplished
Skillful application of chapter concepts and readings to analyze case

6 Pts
Beginning
Minimal application of chapter concepts and readings to analyze case

0 Pts
Not Evident
No application of chapter concepts to analyze case

10 pts

This criterion is linked to a learning outcomeRule Applicatin/Analysi s
Analysis was provided for each question

10 Pts
Exemplary
All questions are answered and provide a masterful demonstration of an understanding of issues related to organizational ethics course learning outcomes.

8 Pts
Accomplished
All questions are answered and provide a skillful demonstration of an understanding of issues related to organizational ethics course learning outcomes.

6 Pts
Beginning
Some questions are not answered. Those that are answered provide little demonstration of an understanding of issues related to organizational ethics course learning outcomes.

0 Pts
Not Evident
No questions are answered. No demonstration of an understanding of issues related to organizational ethics course learning outcomes.

10 pts

This criterion is linked to a learning outcomeWriting
All “key facts’ are recorded and organized in a neat and orderly fashion – paragraph form with proper punctuation , document demonstrates excellent APA formatting skills

10 Pts
Exemplary
Masterful attention to grammar, punctuation, and spelling. All sources are critically reviewed, documented and formatted following standard practices of the field (APA)

8 Pts
Accomplished
Skillful attention to grammar, punctuation, and spelling. Most sources are critically reviewed and documented following standard practices of the field (APA)

6 Pts
Beginning
Minimal attention to grammar, punctuation, and spelling. Sources meet the minimum requirements for being critically reviewed and documented following standard practices of the field (APA)

0 Pts
Not Evident
No attention to grammar, punctuation, and spelling. Insufficient sources and/or insufficient quality, critical review and documentation. Standard practices of the field are not followed.

10 pts

This criterion is linked to a learning outcomeApplication of learned material
Response shows the student’s capacity to apply learned material to new scenarios

10 Pts
Exemplary
Masterful application of learned material to new scenarios

8 Pts
Accomplished
Skillful application of learned material to new scenarios

6 Pts
Beginning
Minimal application of learned material to new scenarios

0 Pts
Not Evident
No application of learned material to new scenarios

10 pts

Total points: 50




Why Choose Us

  • 100% non-plagiarized Papers
  • 24/7 /365 Service Available
  • Affordable Prices
  • Any Paper, Urgency, and Subject
  • Will complete your papers in 6 hours
  • On-time Delivery
  • Money-back and Privacy guarantees
  • Unlimited Amendments upon request
  • Satisfaction guarantee

How it Works

  • Click on the “Place Order” tab at the top menu or “Order Now” icon at the bottom and a new page will appear with an order form to be filled.
  • Fill in your paper’s requirements in the "PAPER DETAILS" section.
  • Fill in your paper’s academic level, deadline, and the required number of pages from the drop-down menus.
  • Click “CREATE ACCOUNT & SIGN IN” to enter your registration details and get an account with us for record-keeping and then, click on “PROCEED TO CHECKOUT” at the bottom of the page.
  • From there, the payment sections will show, follow the guided payment process and your order will be available for our writing team to work on it.