Project Management: Achieving Competitive Advantage (5th ed.) Jeffery K. Pinto
Please upload a Word document (or equivalent) for the Case Study 4.4 Chapter 4 problem. You only need to respond to the questions at the end of the case problem.Billy Roberts
Assignment 2.3 Wk 2
1. As the team leader, you have weighed the pros and cons of the five options and prepared
a presentation to management on how to address this problem. What do you suggest?
As the team leader I would break down each option available with the possible results of each. I
would then suggest the most effective way to help John in becoming productive again as he was
in the beginning. I would also consider the affects that the colleagues may endure as well
depending on what decision about John will be made. The company as a whole should think
accordingly on the decisions that will be made.
2. Consider each of the options, and develop an argument to defend your position for each
Option 1: Do nothing.
Explain how important John is to the company which will influence John to return to
contributing more as he has done so in the past. By choosing any other option will cause an
increase of negativity.
Option 2: Bypass company policy and promote John.
By promoting John because of his expertise and experience within this team holds more weight
than an educated member and John will help improve the efficiency of the team.
Option 3: Talk John into going back to college.
Inform John that the company’s promotion criteria have changed and requires employees to be a
graduated student. By doing so, John will receive a promotion after graduating from continuing
Option 4: Relocate John to a different project team.
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The problem with John has been confirmed as his productivity and attitude, the relocation of him
to another team could impact the efforts of that team and without the support of his current team
may lead to the termination of John.
Option 5: Terminate John’s employment.
By terminating John will create negativity in the entire team as these individuals have a tight
bond. The production and efficiency of this team will be affected.
3. What specific leadership behaviors mentioned in this chapter are most relevant to
addressing and resolving the problems with John?
The specific leadership behaviors that are most relevant to addressing and resolving the problems
with John are empathy, social skills, and motivation. Empathy is one of the most important traits
of a successful leader. Empathy according to Pinto, J., “means the willingness to consider other
team members’ feelings in the process of making an informed decision.” (pg. 124) Social skill is
an leadership trait in which gives the team leader in the case the ability to move people or person
in a direction the team leader desires and the manner of persuasiveness, rapport, and building
networks. Finally, motivation which the teamAssignment 2.3 – Week 2
Case Study 4.3
1. As the team leader, you have weighed the pros and cons of the five options and prepared a
presentation to management on how to address this problem. What do you suggest?
John has been an employee with the company for 15+ years and has developed a strong bond with
everyone. Of the five options listed, as team leader I would begin by relocating John to a different project
team. Doing this could separate John from his friends and give him time to focus on his own
achievements rather than comparing himself to the other employees. This option will give John the
change to become productive again without bypassing the company policy. If John’s behavior does not
turn around and he does not become more productive, I would suggest recommending he go back to
college. This would allow him to get the qualifications required to be promoted. If John does not want to
go back to college and cannot become productive again, at that point I would recommend termination.
2. Consider each of the options and develop an argument to defend your position for each option.
a. Do nothing:
This option would be the easier option for me as the team leader. I could keep my
relationship with John intact. Also, this is the only option that puts all the responsibility on
John. In choosing this option, I hope to give John the time to accept the situation and
become productive on his own without any interference from me as the team leader.
b. Bypass company policy and promote John:
John has been working for the company for over 15 years and in that time, he has gained a
lot of valuable experience. Some might say, even more so than he would have gained in
college for 4 years. He has worked side-by-side with the other team members and can be a
valuable resource. Promoting him would increase his self-worth and self-esteem and will
likely result in greater productivity. John believes he is not held in the same light as the other
team members and promoting him would solve that issue.
c. Talk John into going back to college:
This solution would be the best for everyone involved. John could go back to college and get
the qualifications required to be promoted. If John went back to college then he would be on
the same plane as everyone else.
d. Relocate John to a different project team:
As discussed above this solution would allow for John to stop comparing himself to his
friends. He would be on a new team, with new team members and that would hopefully
increase his productivity because he no longer can see what his friends are doing and
compare it to himself. This would give him the chance to start clean and prove that he could
e. Terminate John’s employment:
In the event that Johns performance did not improve I would recommend termination. His
attitude and complaining are deteriorating the team morale and causing stress to the team
members. While his
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