proposal plan 
Changes on old document
1.Please insert adoption point in title 
2. objectives are not clear please check it once 
3. statement also not clear please check it once
Department of Mechanical and Construction Engineering
Faculty of Engineering and Environment
KB7052 Research Project Research Project Proposal
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Research Project Details

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Dr Allan Osborne | KB7052 Research Project Page 1 of 2
Prof. James Martin | KB7052 Research Project Page 2 of 2
Running head: PROJECT 1
PROJECT 2
Analyzing the Impact of Effective Communication in the Total Quality Management (TQM) of the Information Technology (IT) Firm Processes
Student Name
Institution Affiliation
Title: Analyzing the Impact of Effective Communication in an Information Technology (IT) Firm
Problem Statement
Communication is important in all organization in facilitating value and productivity. The IT Company is a firm that is more of innovation and creativity and there is a challenge that is experienced in developing quality products to the clients. TQM is important in streamlining the processes of the company but without effective communication there would be no improvement to the IT company projects. The IT firm processes that include customer satisfaction and improvement of customer products need cooperation between the staff through effective communication to deliver value. Poor communication between employees and management is a problem that affects the innovation and creativity of the staff because there are limited resources needed to develop new products.
Aim
The project purpose is to determine the value that effective communication would bring to the TQM of the IT firm processes.
Objectives
· To determine how effective communication will promote growth and improvement of IT firm processes
· To identify the value that effective communication in creativity and innovation in the IT firm’s TQM
· To illustrate the how effective communication facilitate teamwork in the IT firm to promote successful TQM of company projects
· To examine the benefits of effective communication in developing new IT products
· To identify the impact of effective communication in handling conflicts in the IT firm through leadership under TQM processes
Project Plan
The project would be conducted for a three months period to determine the effects of adopting the effective communication in the IT firm
Project Deliverables
· Choosing the project participants from the IT Company
· Conducting an interview on the participants
· Data is collected
· Data is analyzed after the interview sessions
· The information is presented visually
· Effective communication is adopted in the IT firm
· The effective communication is improved and modified till perfection is achieved
Reference
Wang, N., & Wu, G. (2020). A Systematic Approach to Effective Conflict Management for Program. SAGE Open, 10(1), 215824401989905. https://doi.org/10.1177/2158244019899055
Running head: PROJECT

1

Analyzing the Impact
of Effective Communication in the Total Quality Management (TQM) of
the

Information Technology (
IT
)

Firm

Processes

Student Name

Institution Affiliation

Running head: PROJECT 1

Analyzing the Impact of Effective Communication in the Total Quality Management (TQM) of
the Information Technology (IT) Firm Processes
Student Name
Institution Affiliation




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